General terms and conditions

New student registration: FREE (35th Anniversary Promotion)

Payment methods

Level Test

If you have not studied with us before or it has been a while since you last did, a placement test is required to determine your actual level of English. This placement test:

  • Is completely FREE and involves no commitment.
  • Lasts about 30 minutes (oral and written).
  • You can book an appointment to take it by calling 93 415 54 52 before proceeding with registration, or through the website.

General terms and conditions

  • CALLAN SCHOOL OF ENGLISH, S.L. with CIF B-63257935 provides students with the teaching staff and educational techniques it considers most appropriate for the characteristics of the course covered by this reservation, with the primary objective of achieving the student’s best comprehensive training.
  • A student enrolled in a course is understood to occupy a place for the entire course and is considered obligated to pay the total price, even if, due to any circumstance, they cannot attend, without having the right to any refund or claim.
  • One teaching hour of class consists of 50 minutes.
  • If you have a flexible group rate and wish to make up a class, please contact the Secretariat and they will indicate the best time to do so, provided there is a place available.
  • Group lessons can only be made up within the contracted course (week, month, or quarter as applicable) and provided there are places available. Classes will not be transferred to another non-contracted course.
  • In Callan 30 or Callan 60 courses for the unemployed and reduced-rate courses, the schedule is mandatory as indicated in your registration and does not entitle you to make-up classes or schedule changes unless you pay the difference in rate compared to the normal course.
  • Discounts on courses for the unemployed and reduced-rate courses cannot be combined with other discounts.
  • One-to-one and one-to-two classes can only be made up with 48 working hours’ notice and always within the contracted course (maximum 2 changes of 1.5 h or 1 change of 3 h).
  • Individual intensive courses (Super-intensives) must be contracted for consecutive weeks to benefit from the applied discounts. In these courses, private classes cannot be cancelled or changed and are always at a fixed time.
  • Courses will not be certified with less than 75% attendance, the submission of a total of 4 written exercises (depending on level), and an exam pass mark of at least 60%.
  • Callan School reserves the right not to open or to close a class if it does not reach the minimum number of students (4).
  • National, Regional, or local holidays are considered NON-TEACHING days and therefore cannot be made up.
  • Calendar of holidays and non-teaching days (cannot be made up as they are not in the teaching calendar):
    • Feast of the Immaculate Conception: December 8, 2025
    • Christmas: from December 23, 2025, to January 1, 2026 (both inclusive)
    • Epiphany: January 6, 2026
    • Non-teaching for groups: January 2 to 9, 2026 (both inclusive)
    • Non-teaching for groups: March 25, 26, and 27, 2026
    • Easter: from March 30 to April 6, 2026 (both inclusive)
    • Non-teaching for groups: April 7, 2026
    • Labor Day: May 1, 2026
    • Whit Monday: May 25, 2026
    • Saint John’s Day: June 24, 2026
  • The calendar of holidays and non-teaching days is available in the course catalogue and in your My Zone.
  • Exams, exercises, or any material submitted by students will be destroyed after three months; therefore, it will not be possible to modify evaluations after this time.
  • CALLAN SCHOOL OF ENGLISH, S.L. informs that classes or Social Club events may be recorded, or photographs may be taken during them, which CALLAN SCHOOL OF ENGLISH, S.L. may subsequently publish on its website or social media profiles for the purpose of promoting the entity’s services (if you do not wish for this processing, please inform us before the start of the event). You may revoke your consent at any time at info@callanschool.info.
  • For the comfort and safety of all students and given the impossibility of allocating them an appropriate space in the centre, bicycles, tricycles, and scooters of any size, including folding ones, are prohibited from entering the school. The school will provide a free ticket so you can store them in a nearby car park. Please request it at reception.
  • Courses may be taught in person or by electronic means (through a virtual classroom). Unless expressly established otherwise, the Centre may choose one of these modalities for organizational reasons for the delivery of the course.
  • If these rules cannot be met, in case of necessity, and in any case, if the Authorities adopt any measure of confinement and/or cessation of economic activity, the centre may completely or partially replace in-person classes with classes held in a virtual classroom environment, tele-training, or another method, without this implying any modification to the course price.
  • The change of training modality from in-person to virtual classroom or tele-training, based on the above circumstances or causes of force majeure, will not involve any variation in the fees to be paid by the student. These circumstances have been taken into account when establishing the course price.

Material and copyright

  • Teaching material included in the English courses: choice between eBook or paper book (in case of loss or theft of the book, the student must pay 30 euros for its replacement).
  • Total or partial reproduction of any material or platform (books or Audios, Exercises, etc.) of the Callan Method is prohibited as they are protected under copyright law.

Cancellation and payments

  • If a student suspends their classes once the course has started, they must pay for it in full and the course will not be refunded under any circumstances.
  • Non-attendance does not exempt from payment of the fee under any circumstances.
  • Amounts will not be refunded once the course has been paid for under any circumstances.
  • The prices indicated are rates per person.
  • Installment payments will not be accepted.
  • Enrolment in a course does not imply a reservation of a place in subsequent courses.

The fact of enrolling presupposes the conformity and acceptance of all the conditions set forth here.

THE CENTRE RESERVES THE RIGHT OF ADMISSION.

Data protection

Identification of the Data Controller:
Identity: Callan School of English, S.L.
Address: Vía Augusta 6 Bajos, Barcelona
Telephone: 934155452
Email: info@callanschool.info

Purpose of the processing of your personal data

The purpose of the processing will be to manage the request made through the website, whether through a contact form or any other type of online form, or through a request by email. Such a request may be, without limitation, the management of a request, the response to a request for commercial information, a job application or, where appropriate, registration for the company’s newsletters, as well as any other interaction between the website user and CALLAN SCHOOL OF ENGLISH, S.L. aimed at satisfying the user’s needs. All requested data are necessary to be able to attend to the request.

Likewise, the data provided will also be processed to send you commercial information about our products and services that may be of interest to you, by post, email, SMS, or any other equivalent electronic means of communication. In the event that the user does not wish for this last processing, they will have the opportunity to object to the receipt of commercial communications by not checking the corresponding box on the information or contact form itself, or even by exercising their right to object at the address mentioned above.

Access to this website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by the user, so that the server records information that can be used in subsequent accesses. The stored information allows a specific user to be identified and information about their preferences, pages visited, etc., to be recorded. If you do not wish to allow the installation of cookies on your computer, you must configure your browser to that effect.

Retention period

Information relating to you will be kept during the period of validity of the commercial relationship, or the interest for which you are reading this policy (for example, if you have sent a CV or subscribed to a newsletter) as long as the deletion of your data is not requested, and at a minimum, during the limitation period for actions that could arise in relation to this contract, as well as during the time required derived from any claim we might receive from official bodies in compliance with legislative norms.

Information for sending you commercial communications

Personal data provided for the sending of commercial communications will continue to be kept until you revoke your consent, all without prejudice to your right of deletion or objection.

Legitimation for the processing of your data

The legal basis for the processing of your data is the execution of the commercial relationship to which you are a party, so that we can manage, develop, and control the corresponding commercial and contractual relationship. All the data we request from you are mandatory, so failure to comply with some may make it impossible to provide the services we offer through our website.

In relation to the sending of commercial communications by electronic means—following a prior contractual relationship—the legal basis is the legitimate interest of CALLAN SCHOOL OF ENGLISH, S.L. under article 21.2 of the Law on Information Society Services.

In relation to the sending of commercial communications by any means, including electronic ones—outside of any contractual relationship, but based on a legitimate interest since you are contacting the entity—the legal basis is the consent requested from you at the time and which you freely grant. In case of not obtaining your consent, CALLAN SCHOOL OF ENGLISH, S.L. undertakes not to process your data for advertising purposes.

Communication or Transfer of data and international transfer of data

CALLAN SCHOOL OF ENGLISH, S.L. may communicate your personal data to those public administrations with competence in the matter and in the event that there is a legal obligation to do so.

However, if at any time during the commercial relationship it were necessary to communicate your data to third parties for new purposes, such communication will be made when CALLAN SCHOOL OF ENGLISH, S.L. has your prior consent for it and in the legally required manner.

Likewise, there may be third parties, data processors, who, as a consequence of services provided to CALLAN SCHOOL OF ENGLISH, S.L., may access your personal data.

We do not carry out any international transfer of your personal data.

Rights

Anyone has the right to obtain confirmation as to whether CALLAN SCHOOL OF ENGLISH, S.L. is processing personal data concerning them, and if so, the right of access to their personal data, the purposes of the processing, and the categories of personal data concerned.

Likewise, you will have the right to request the rectification of inaccurate data or, where appropriate, request its deletion when the data are no longer necessary for the purposes for which they were collected; the consent on which the processing is based has been withdrawn or you object to the processing; the personal data have been processed unlawfully; or they must be deleted for compliance with a legal obligation established in Union or Member State law.

You may request the restriction of the processing of your data when you contest the accuracy of the personal data during the period that allows the controller to verify their accuracy; the processing is unlawful and the data subject objects to the deletion of the personal data and requests instead the restriction of their use; the controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the formulation, exercise, or defense of claims; or the data subject has objected to the processing, while it is verified whether the legitimate reasons of the controller prevail over those of the data subject. In such cases, we will only keep the data for the exercise or defense of claims.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. CALLAN SCHOOL OF ENGLISH, S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Additionally, in the exercise of the right to portability that assists you, you will have the right to receive the personal data concerning you, and which you have provided, in a structured format, and to transmit them to another data controller without being prevented by the controller to whom they were provided, when the processing is based on consent; or the processing is carried out by automated means.

When the affected persons exercise the rights of access, rectification, deletion and objection, restriction of processing, data portability, and not to be subject to automated individual decisions, they must communicate it by email to the address info@callanschool.info.

Finally, under the terms established in current legislation, they may revoke the consents they have provided to us, with the interested persons having the possibility of filing a claim with the Spanish Data Protection Agency.

Origin

The personal data we process at CALLAN SCHOOL OF ENGLISH, S.L. come from the data subject themselves.

Additional information

Users guarantee and are responsible, in any case, for the truthfulness, accuracy, validity, and authenticity of the Personal Data provided, and undertake to keep them duly updated. Likewise, users guarantee they are over 14 years of age.

In the event that personal data are provided by persons who are not the owners of the same, the user must, prior to their inclusion, inform said persons of the points contained in the preceding paragraphs. In these cases, the user guarantees that the data reported are for persons over 14 years of age and that the information is accurate and truthful. CALLAN SCHOOL OF ENGLISH, S.L. shall be exempt from any liability for the user’s failure to comply with these requirements.

CALLAN SCHOOL OF ENGLISH, S.L. has adopted the legally required security levels for the protection of Personal Data, and has installed all the means and technical measures available according to the state of technology to prevent the loss, misuse, alteration, unauthorized access, and theft of the Personal Data provided.

The user relies on the confidentiality and duty of secrecy of the employees of CALLAN SCHOOL OF ENGLISH, S.L. and of all those who process the data in its name and on its behalf. Notwithstanding the above, the user is aware of the possibility that the security of communications through the network may not be invulnerable.

Free Level Test

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